Failure in the payment processing system of the Japanese service for Food delivery at home Demae can allow some users to eat for free for 3 years.

The company directed the affected users that some orders placed through the payment applications of the mobile operators DoCoMo, au and SoftBank were accepted and delivered, but a system error caused the operators to refund or cancel the payments, publishing the RT.

The company has started accepting payments through mobile operators, and it is estimated that the failure could have occurred any time between 2018 and 2021.

After the breach was discovered, Demae-can revealed its intent to charge the corresponding funds for all orders affected by the failure.

“They charge 60,000 yen ($550), I’m going to die,” a message from a customer reads, “I just got a one-sided message telling me I have to pay in two weeks due to a payment error,” says another affected person.

According to SoraNews24, it is unclear why Demae- took so long to discover the error.