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JPMorgan Chase fined $200 million for communicating with customers via WhatsApp and private devices

Juniper MaeBy Juniper MaeDecember 19, 2021No Comments1 Min Read
JPMorgan Chase fined 0 million for communicating with customers via WhatsApp and private devices

Posted:

December 19, 2021 10:57 GMT

Financial institutions are required to keep records of customers’ communications so that regulators can verify whether they are violating anti-fraud or antitrust laws.

JPMorgan Chase, one of the largest companies on Wall Street, was fined $200 million this week for allowing its employees to use personal devices to communicate with customers.

according to Research Securities and Exchange Commission, US Commodity Futures Trading Commission (CFTC), JPMorgan a favour that since at least 2015 its employees have exchanged information on business matters through text messages, WhatsApp messages, and emails.

Illustrative image

The two bodies responsible for the investigation confirmed that even directors and other JPMorgan executives evaded control by using messaging services and private email addresses.

These actions are a violation of federal law, which requires all financial institutions to keep records of customer communications so that regulators can check whether companies are violating anti-fraud or antitrust laws.

The bank will have to to pay The Securities and Exchange Commission collected $125 million, while the CFTC imposed another fine on JPMorgan totaling $75 million. The bank’s securities department acknowledged the widespread failure of record-keeping and agreed to pay the fee, but did not comment further.

Juniper Mae

Juniper Mae is a contributor at amicohoops.net, covering a wide range of topics including news, politics, business, technology, sports, entertainment, and lifestyle. She is dedicated to delivering clear, accurate reporting and useful information that helps readers stay informed about current events and emerging trends. With a focus on relevance, balance, and accessibility, Juniper highlights stories that matter to everyday audiences, offering thoughtful coverage and insights on the issues shaping communities in the United States and beyond.

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