After a week and a half of revealing that they had no way of knowing the exact number of people who had no authority, a spokesperson said Loma Energy This morning he said he didn’t know an exact reason for the high number of complaints from people without power.
Expressions of a special operator spokesperson in the areas of customer service, distribution and transmission Electric Power AuthorityAnd the Jose Perez Came in a radio interview (WKAQ 580). Ruben Sanchez interviewed the attorney before the plethora of complaints were arriving on People’s Radio without light.
“I can’t give you an explanation, the system is quite fragile. I see in the system that a few minutes ago there were about 387 reports and now there are 401. A few minutes ago there were 19,000 homes without electricity and now there are 33,000. There is a situation that is happening,” Perez told Sanchez’s questions. Our battalions assist and validate the information that appears in the system in order to correct it.”
In fact, a LUMA spokesperson took note of the sectors Sanchez was informing him of in order to try to solve the problem of people complaining about the lack of electricity.
Peres confirmed that the LUMA brigades operate on Sundays, despite complaints from citizens and mayors who say they do not receive a response from private companies on Sundays. He also said they have enough staff to handle situations that come up, although he again raised as odd that there are a lot of malfunctions, even in the places where they attended the issues.
A little over a week ago, in an interview with Metro, the same LUMA spokesperson said they had no way of knowing the exact number of subscribers without electricity in real time because the old PREPA system was not yet compatible with the new private system. operator or operator.
Here is the interview with Metro: