The T-Mobile Company He explained this Thursday morning what is the reason The massive collapse that affected its users During the night of Wednesday and in the early morning of Thursday.

The error is attributed toProblems with the transport provider“.

“We currently have an error in Puerto Rico and the US Virgin Islands because Problems with the transport provider. Our teams are working tirelessly to solve this problem. As soon as possible. We apologize for the inconvenience,” the company said via its social accounts.

After 11:00 at night, the T-Mobile customers On the island, they reported on social media that They couldn’t make calls or use their apps with cell phone internet.

T-Mobile explains the cause of the massive meltdown in Puerto Rico

We currently have a breakdown in Puerto Rico and the US Virgin Islands due to issues with the transportation provider. Our teams are working tirelessly to resolve this issue as quickly as possible. We apologize for the inconvenience.

– T-Mobile Puerto Rico (TMobilePR) September 2, 2021